5p999 believes gaming should be a source of entertainment, not a cause of problems. We are committed to creating a safe and responsible gaming environment where every player stays in control.
At 5p999 we are proud to be a responsible gaming operator. We offer powerful tools and resources so players can control their gaming habits. Gaming should always be fun and entertaining - when it stops being enjoyable, it's time to stop.
Responsible gaming means gambling in a way that remains safe, controlled, and purely for entertainment. It ensures that gaming does not negatively impact other important areas of your life—such as family, work, financial stability, and mental health.
Problem gambling or gaming disorder is a condition where gambling becomes uncontrolled and negatively impacts other areas of life. Recognizing it is important so help can be sought in time.
If you recognise several of these warning signs in yourself, it's time to seek help. Remember, acknowledging a problem and asking for help is not a sign of weakness—it's a sign of courage. 5p999 and specialist organisations are ready to support you.
We offer various tools and features that will help you keep your gaming activity under control. To access these tools, go to 'My Account' > 'Responsible Gaming' section after logging in.
Set daily, weekly or monthly deposit limits. Once this limit is reached, you will not be able to deposit for a specified period. Increasing limits requires a 24-72 hour waiting period but reductions take effect immediately.
Set the maximum amount you can lose in a given period. When this limit is reached, play will stop and you will not be able to place bets until the next period. This ensures you never lose more than you can afford.
Set how many hours you will play per day or per session. You will be automatically logged out when the time expires. This prevents prolonged uncontrolled gaming sessions and ensures time for other life activities.
Set up regular pop-up reminders that tell you how long you've been playing and how much money you've won or lost. Get reminders every 30 minutes, 1 hour or at custom intervals. This keeps you aware and helps track time and money.
Take a temporary break from 24 hours to 30 days. During this time you will not be able to log in and will not receive any marketing communications. Account will be automatically reactivated after the time-out period ends.
Block yourself completely for 6 months to 5 years or permanently. Account access is fully closed during the exclusion period. This is the most powerful tool for serious problems. Cannot be reactivated before the exclusion period ends.
Need help? Our customer support team is available 24/7 to assist you in setting up these tools.
5p999 does not permit anyone under 18 years of age to gamble. We enforce strict age verification measures and prioritize the protection of minors.
If you believe a minor is accessing 5p999, please notify us immediately at [email protected]. We will investigate and take appropriate action.
Install parental control software on your computer and mobile devices to block gambling sites. Some popular options:
If you or someone you know is struggling with problem gambling, know that help is available. The following organizations provide free and confidential support:
Support groups for problem gamblers in Bangladesh. Regular meetings and peer support.
Phone: +880-XXX-XXXXXX | Email: [email protected]
International organization providing information, advice and support for problem gambling.
Website: www.gamcare.org.uk | Helpline: Available
Promotes education and awareness about responsible gambling. Offers support services and resources.
Website: www.begambleaware.org | 24/7 Support
Specialists in treating and preventing problem gambling. Professional counselling services.
Helpline: 1-800-522-4700 | Chat support available
Our customer support team is ready to help you set up responsible gaming tools.
Live Chat: 24/7 | Email: [email protected]
Seeking help is not a sign of weakness - it is a sign of strength. Admitting the problem and taking steps to resolve it is the bravest act. You are not alone and recovery is possible. Get help today.
At 5p999 we want you to enjoy our games safely and responsibly. Use our tools, set limits and stay in control. If you need help, we're here.
Gambling is for those 18+ years. Underage gambling is illegal and strictly prohibited. Gambling carries the risk of losing money beyond your means. If you have a gambling problem, seek professional help. Play responsibly.